How it works
Selling your gold should be simple and stress-free. Here is exactly what happens at every stage, from your first estimate to the money reaching your bank. Nothing is hidden, and you are never under any obligation to sell.
This is a guide price — not an offer
This is an instant guide price, not an offer. It's based on the carat and weight you entered. Your final, no-obligation offer is confirmed only after we professionally test the purity and weigh your items. If you're happy, we pay the same day by bank transfer. If not, we return everything to you free and fully insured.
1. Get an instant estimate
Tell us what you have, such as the carat, approximate weight, and the type of item, and our calculator gives you an instant estimate based on the live gold price. It takes a minute and you do not need to send anything yet.
Your estimate is a guide price to help you decide whether to go ahead. It is not a formal offer, because the final figure depends on the verified purity and weight once we receive and test your items.
2. Send it in, free and fully insured
If you decide to proceed, we arrange fully insured, tracked postage at no cost to you. There is nothing to pay either way.
- Standard items are sent using Royal Mail Special Delivery, which is tracked and fully insured in transit.
- For higher-value parcels we arrange a fully insured courier so your items are covered every step of the way.
We will explain which option applies to you and provide everything you need to send your items safely.
3. Professional testing and weighing
When your parcel arrives, it is opened and logged on CCTV. A trained specialist then tests the purity of each item and weighs it on calibrated, regularly checked scales. Testing is always free, whether or not you choose to sell.
Verifying the true carat and weight is what lets us turn your guide estimate into an accurate, fair figure for the actual gold you have sent.
4. A clear, no-obligation offer
Once testing is complete, we make you a clear offer the same day, based on the verified purity and weight and the gold price at that time. We explain how the figure was reached, with no fees deducted and no jargon.
You are under no obligation to accept. Take your time to consider it. There is no pressure and no cost for declining.
5. Same-day payment, or a free insured return
The choice is entirely yours, and either outcome is free.
- If you accept, we send your payment by bank transfer the same day, straight to your UK account.
- If you decline, we return your items to you free of charge, fully insured, exactly as you sent them.
Why you can trust us
- Fully insured throughout. Your items are covered in transit and while in our care.
- CCTV-logged receipt. Every parcel is opened and recorded on camera, so there is a clear record of what arrived.
- Transparent live pricing. Offers are based on the gold price at the time of testing, and we show you how the figure is calculated.
- No fees, ever. No charges for postage, testing, offers, or returns. You only ever receive money from us.
Want to see current rates first? Take a look at our live prices.
Ready to start?
Get a free, no-obligation estimate in about a minute. It costs nothing and you decide what happens next.